Frequently Asked Questions

What countries do you ship to?

Currently, we ship only within the United States. Shipping is free on all orders.

How long does delivery take?

Our estimated delivery time is approximately 8–15 business days from the date of your order. This includes 1–3 business days for processing and 7–12 business days for transit. Some items may be shipped from our international warehouses depending on stock availability. In these cases, all duties, taxes, and import fees (if applicable) are covered by us, so you will not incur any additional charges beyond the price shown at checkout. For more details, please see our Shipping & Delivery Policy

How can I track my order?

Once your order is dispatched, you will receive a tracking link via email. You can also track your order anytime on our Order Tracking page

Can I change or cancel my order?

We start processing orders shortly after they are placed to ensure fast delivery. If you need to make changes or cancel your order, please contact us immediately at support@lizada-fashion.com or call 020 3951 3199. We cannot guarantee that changes can be made once processing has begun.

What is your return policy?

We accept returns within 30 days of delivery if the item is unused, unworn, and in its original condition. Please see our Return Policy for full details.

Do I have to pay for return shipping?

Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping service.

What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods. For full details, please see our Payment Policy.

Is my personal information secure?

Yes, protecting your information is very important to us. For more information on how we handle your data, please read our Privacy Policy and Cookie Policy

How do I contact you?

You can reach us anytime through our Contact page or by emailing support@lizada-fashion.com, or by calling us at 020 3951 3199.

Additional Information

For more information on our terms and conditions, please visit our Terms and Conditions page.

Contact Information

Lizada Fashion
De Nieuwe Erven 3
5431 NV Cuijk
Netherlands
Email: support@lizada-fashion.com
Phone: 020 3951 3199